Shipping

Our shipping prices are based on the weight of the items in your order and on the service level you choose. You will be given options for USPS and UPS and can select the option you prefer based on price or speed of service. The exact shipping amount for your entire cart will be calculated and displayed at Checkout.

Shipping options with USPS include First Class and Priority Mail. Shipping options with UPS include Air and Ground services. Most shipping options will get your order to you within 3-7 business days, exact details will be given during the checkout process.

Orders will be processed within 1-2 business days after it is placed. We dispatch from our warehouse in Florida. We ship worldwide. If you require your order more quickly or have any questions please contact us.

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Tax Charges

Naturally Med, Inc is based in Florida, and as Florida is a destination-based sales tax state then sales tax will be charged for Florida residents only. If your Florida County also has a discretionary sales tax this will also be charged on your order.

Payment Methods

We accept Discover, Visa, MasterCard and American Express credit cards. All orders are processed in real-time through our secure server.

Errors, Defects or Damaged Items

If there are any damages upon receipt of your order, you will receive a replacement item at no additional cost. In the unlikely event that we’ve made an error with your order or a product is defective or damaged in shipping, please contact us immediately so that we can make it right!

Returns & Exchanges

We expect our customers to be 100% satisfied with the products we sell and the service we provide. If at any time in the next 30 days you are not 100% satisfied, you may send your purchase back for a refund or store credit for the price paid for the merchandise (minus what you paid for shipping), or you may exchange it for another item in our catalog that is more to your liking.